Skip to content
Support

NexDirectory support centre

Find setup guidance, diagnostics and the right path for a product or account question.

Updated 24 July 2026 1 min read
A support team calmly reviewing content together
Calm operations Moderation, safety and support
Support

Find the right help without guesswork.

Find setup guidance, diagnostics and the right path for a product or account question.

How it works

Turn this overview into a practical plan.

Start with start with documentation

Follow current setup and configuration guidance before changing a production site.

Then review run diagnostics

Check routing, email, maps, reCAPTCHA, payments and optional AI services.

Complete the plan with review releases

Match a problem to your NexDirectory version and the relevant changelog entry.

Questions

Common questions.

What does NexDirectory support centre cover?

Find setup guidance, diagnostics and the right path for a product or account question.

How do Free and Pro differ?

Free covers unlimited basic publishing, discovery and day-to-day management. Pro adds advanced fields and filters, automation, commercial workflows, reporting and agency-scale controls.

Can one installation use all four profiles simultaneously?

No. Choose one active profile for each WordPress installation, then follow the relevant solution and feature guidance.

Found something we should fix?

Report a bug directly to the NexDirectory team.

Tell us what happened, how to reproduce it and which version you are using. Clear early reports help us make every release more dependable.