Clear information in plain language.
How this NexDirectory website handles site enquiries, account activity, technical data and optional service connections.
Website and account data
Information supplied through an account, support request or product enquiry is used to provide the requested service and protect the website.
Key pointOperator-controlled directory data
A site using NexDirectory controls its own listings, users, retention choices and privacy notice inside its WordPress environment.
Key pointOptional providers
Payments, maps, email, reCAPTCHA, push, IndexNow and OpenAI are separate services only when configured by the site operator.
What this means in practice.
We collect only what is needed
We do not ask for passwords, secret keys or unrelated personal information in support messages or public listings.
We limit access and retention
Personal data is available only to people who need it and is retained only for an operational, contractual or legal reason.
You can make a privacy request
Tell us which account, listing or interaction is involved so we can assess an access, correction, deletion or objection request.
Questions about this policy.
Does NexDirectory send every listing to an external SaaS?
No. The plugin stores listings and configuration in WordPress. Data can still be sent to optional providers selected and configured by the site operator.
Should secret credentials be included in support messages?
No. Never send passwords, private keys or complete payment credentials through an ordinary support or contact form.
How do I ask about personal data?
Use the published contact route and provide enough non-sensitive context to identify the relevant account, listing or interaction.
Related policies and guidance.
Security, privacy and external services
Understand what stays in WordPress, which optional services receive data and how to configure access responsibly.
RelatedContact NexDirectory
Email the NexDirectory team with a product, support or privacy question and include the context needed for a useful reply.
RelatedTerms of service
These terms explain how you may use this website and NexDirectory software, including accounts, licensing, billing and third-party services.
RelatedNexDirectory Scanner extension privacy
How the NexDirectory Scanner extension handles user-selected source data and sends approved records to a connected WordPress site.